Our feature employee this month is Sue. Sue has been with the company now for 35 years this month! She has seen many changes with the company over the years. In 1976 when Sue started with the company, there were 6 operators- 4 of them were named Sue! She recalls, “Customers thought it was either a code name or Sue just worked all the time”! Back then, Sue explains, the owner worked answering the phones every morning from 8:00am until 10:00am and it was not a 24/7 service- they answered phones from 8:00am-6:00pm Monday through Friday, and on Sunday from 8:00am-12:00noon.
Sue recalls that most of the changes she has seen have been with the technology. There were only three work stations for the operators then and all message tickets were written on paper and hand time stamped by the operators. Customers had to retrieve their message tickets from the office to read them.
Sue names the primary reason she likes working at Accurate so much is the people! She also mentions she is never bored!
Help us in thanking Sue for a wonderful 35 years of service!!
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